At Gardenomia, we strive to provide prompt and reliable delivery of your orders. Please review our Delivery and Shipping Policy outlined below:
1. Delivery Timeframe
- We aim to process and dispatch orders within 1-3 business days from the date of purchase, subject to item availability.
- Delivery times may vary depending on your location and the shipping method selected at checkout.
- While we make every effort to deliver your orders promptly, unforeseen circumstances, such as weather conditions or logistical challenges, may cause delays. We appreciate your patience and understanding in such situations.
2. Shipping Methods
- We partner with trusted courier services to deliver your orders safely and efficiently.
- Available shipping options at checkout may include standard shipping, expedited shipping, or other methods, depending on your preference and urgency.
3. Shipping Charges
- Shipping charges are calculated based on the weight of your order, shipping destination, and the chosen shipping method. The shipping charges will be displayed at checkout before you finalize your purchase.
- Please note that shipping charges are non-refundable, except in cases where the return or refund is due to an error on our part or the item arrives damaged or defective.
4. Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this information to monitor your delivery status.
- For any questions or concerns regarding the status of your delivery, please don’t hesitate to contact us, and we will assist you accordingly.
5. Delivery Address
- Please ensure that the delivery address provided at checkout is accurate and complete to avoid any delays or delivery issues.
- We are not responsible for any delays or delivery failures due to incorrect or incomplete delivery addresses provided by the customer.
6. Contact Us
If you have any questions or concerns about our Delivery and Shipping Policy, please contact us at:
Phone: +971 544047401
Email: contact@gardenomia.com
7. Corporate Office
Dubai
Please note that all delivery and shipping services are subject to the terms and conditions outlined in this policy. We reserve the right to update or change our Delivery and Shipping Policy at any time, and any changes will be posted on this page.