Privacy Policy

At Gardenomia, the privacy of our customers is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website gardenomia.com or make a purchase from us.

Collection of Personal Information

When you visit our website or make a purchase, we may collect certain personally identifiable information from you, such as your name, email address, phone number, and address. We collect this information to fulfill your orders, provide customer service, and communicate with you about your purchases.

Use of Personal Information

We use the personal information collected from you to process your orders, provide customer support, and improve our services. Additionally, we may use your information to communicate with you about new products, promotions, and updates regarding your orders.

Disclosure of Personal Information

We may disclose your personal information to third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

No Plant Refund Policy

We have a strict no plant refund policy. Once a purchase is made, it cannot be refunded. However, if you receive damaged or defective plants, please contact us immediately, and we will work with you to resolve the issue.

Delivery Information

We strive to deliver your orders within 5-7 days from the date of purchase. However, delivery times may vary depending on your location and other factors beyond our control.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Phone: +971 544047401
Email: contact@gardenomia.com

Corporate Office:
Dubai

By using our website and purchasing from us, you consent to the terms of this Privacy Policy. We reserve the right to update or change our Privacy Policy at any time, and any changes will be posted on this page.